Last updated: February 2026
VitalPaws ("we," "us," or "our") is operated by Technium Foundry LLC. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and website.
When you create an account, we collect your email address and a hashed version of your password. We also record a device identifier to manage free assessment eligibility.
When you create an assessment, we collect the information you provide about your pet: name, species, breed, age, weight, sex, and spay/neuter status. This information is used solely to provide your health pre-assessment.
We collect the symptoms you describe, observations you select, and photos you upload. This data is sent to our assessment service for analysis and then stored as part of your assessment history.
Photos you upload are processed for the assessment. Photos are stored only as long as necessary for processing and are associated with your assessment record. We do not use your photos for training purposes or any purpose beyond providing your assessment.
Payment processing is handled by Stripe. We do not store your credit card information. We receive confirmation of payment and the number of credits purchased.
We collect basic usage data such as device type and app version for improving our service.
Your pet information, symptoms, and photos are processed by our assessment engine. Data is not retained after processing. The generated assessment is stored in our database as part of your account.
We use HTTPS encryption for all data transmission. Passwords are hashed using bcrypt. Authentication tokens are stored securely on your device. Payment data is handled entirely by Stripe.
Your account data and assessment history are retained as long as your account is active. You may request deletion of your account and associated data by contacting us.
You have the right to access, correct, or delete your personal data. You may request a copy of your data or account deletion by contacting us at support@vitalpaws.care.
VitalPaws is not intended for use by children under 13. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.
If you have questions about this Privacy Policy, contact us at:
Technium Foundry LLC
Email: support@vitalpaws.care